Support

Last updated: July 1, 2026

πŸ‘‹ Need help with P3: Altcoin Smart Money Spy? We usually respond within 24–48 hours.

1. Contact Us

For general questions, account or subscription help, and privacy requests:

πŸ“§ support@p3p3.tech

Found a bug or something not working right? Use the in‑app "Report a Problem" button (Settings β†’ Support) or email us directly:

πŸ› report@p3p3.tech

2. Frequently Asked Questions

How do I start my P3 PRO free trial?

Open the app and follow the onboarding flow to the paywall, or go to Settings. New subscribers get a 14‑day free trial on the Annual plan β€” you won't be charged until the trial ends, and you can cancel anytime before then at no cost.

How do I cancel my subscription?

Subscriptions are billed and managed by Apple. Open the Settings app on your iPhone β†’ tap your name β†’ Subscriptions β†’ select P3: Altcoin Smart Money Spy β†’ Cancel Subscription. You can also tap "Manage Subscription" inside the app (Settings tab), which opens the same Apple screen.

I resubscribed / changed devices β€” how do I restore my purchase?

Open the paywall screen in the app and tap Restore Purchases at the bottom. Make sure you're signed in with the same Apple ID used for the original purchase.

Why am I not receiving push notifications?

Make sure notifications are enabled both in the app (Settings β†’ Alerts) and for P3 in your device's iOS Settings β†’ Notifications. Alerts are delivered by our servers even when the app is closed, so a stable internet connection at the time of the signal is required.

Does P3 let me buy, sell, or trade crypto directly?

No. P3 is purely an analytics and monitoring tool β€” it does not connect to your exchange accounts, does not hold funds, and does not execute trades. It shows public market data only (prices, liquidations, order books) to help inform your own research.

How do I delete my data?

Most of your preferences are stored only on your device and are removed when you uninstall the app. For the limited data we do store on our servers (your push notification subscription), email support@p3p3.tech and we'll remove it β€” see our Privacy Policy for details.

3. Legal

πŸ“„ Terms of Use

πŸ”’ Privacy Policy

Still stuck? Email support@p3p3.tech and we'll get back to you as soon as we can.